Refund policy

Last updated: September 15, 2026

Thank you for shopping at FORGE. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To start a return, please contact us at asmrslice13@gmail.com with your order number and the reason for the return. We will provide instructions on how and where to send your package.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

Late or Missing Refunds

If you haven't received a refund within the expected timeframe, first check your bank account again, then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you've done this and still have not received your refund, please contact us at asmrslice13@gmail.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us at asmrslice13@gmail.com.

Non-Returnable Items

Certain items are exempt from being returned, including gift cards, downloadable products, and items marked as final sale.

Shipping Costs for Returns

You will be responsible for paying your own shipping costs for returning an item, unless the return is due to our error, in which case we will cover return shipping costs.

Contact Us

If you have any questions about this Refund Policy, please contact us at asmrslice13@gmail.com.